At Abroadskill, we are dedicated to providing you with high-quality education and resources to enhance your language proficiency. Your satisfaction is important to us, and we want to ensure you are familiar with our refund policy.
1. Refund Period:
Our refund policy allows you to request a refund within 3 days from the date of your initial purchase. After this period, no refunds will be issued.
2. Eligibility for Refund:
To be eligible for a refund, you must meet the following criteria:
- Your refund request must be submitted within the 3-day refund period.
- You have not attended more than one live class session.
- You have not accessed more than one recorded class session.
3. How to Request a Refund:
To request a refund, please contact our customer support team at abroadskill@gmail.com within the 3-day refund period. Provide your name, contact information, and proof of purchase. Our team will review your request and respond as soon as possible.
4. Refund Process:
If your refund request is approved, the refund will be processed using the same payment method used for the original purchase. Please allow up to 14 working days for the refund to be reflected in your account.
5. Non-Refundable Items:
The following items are non-refundable:
- Any classes or sessions attended after the initial session.
- Any additional resources or materials accessed.
6. Disputed Charges:
If you believe there is an error in the charges made to your account, please contact us immediately for assistance. We are committed to resolving billing issues promptly.
7. Changes to the Refund Policy:
Abroadskill reserves the right to update or modify this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Contact Information: If you have any questions or concerns regarding our refund policy, please contact us at abroadskill@gmail.com.
Thank you for choosing Abroadskill for your language-learning journey.
